We guarantee that the item you trade will be valued for trade in at Zales at 100% of its original net purchase price. Trade-ins of in-store and online purchases are accepted at most Zales locations.
How much does Zales charge to resize a ring?
You can resize a ring at Zales for around $55, but the cost can sometimes go up depending on the amount of work needed for the jeweler to resize your ring. Complex resizing can cost you around $150 or more, and that includes intricate ring bands.
Will Zales replace a lost earring back?
Repairs and Services We Perform
However, should your jewelry ever need repair or refurbishing, you can count on the jewelry craftsmen at Zales to treat your piece with care. Whether you need a simple clasp replacement or a complete mounting repair, we have got you covered.
What is the difference between Zales and Zales Outlet?
In addition to quality selections of bridal sets, solitaires, anniversary bands, and the newest fashion trends in jewelry, Zales Outlet also features fine jewelry closeouts and name brand watches. Zales Outlet honors the same exceptional Guest Return and Exchange Policy as Zales.
Is Zales lifetime warranty worth it?
They can be good. If you are buying a white gold ring and the plan is not crazy expensive it can be worth it. If the plan is lifetime and doesn’t have a maximum number of uses or total repair value AND you live close enough to have it checked twice a year it will likely save you a boatload.
Does Zales sell real diamonds?
All Zales lab-created diamonds are independently certified for quality and are 100% conflict free – and all lab-created diamonds are covered by Zales Lifetime Diamond Guarantee. Visit your local Zales to experience lab-created diamonds in person.
Will resizing a ring damage it?
The Resizing Process
You may have even heard stories about this method. While you can still go for this option, many jewelers advise against this as it weakens a ring’s structure. It can also distort its shape. The best way to make a ring larger is to add metal to increase a band’s circumference.
What if my engagement ring is too small?
If the ring is too small, your jeweler will normally cut the bottom of the ring and add a small piece of metal to the shank. This is done carefully and precisely to increase the size of the ring without any obvious visual signs that it’s been resized.
How many times can you resize a ring?
A ring can be resized as many as 2-4 times and can be resized up to 2-5 sizes, based on the delicacy and structure of the ring itself. Of course, every time you resize a ring, you do weaken it ever so slightly, so we recommend being cautious with how often (and how much bigger), you’re planning to resize it.
Does Zales clean jewelry for free?
Every Zales store offers professional cleanings free of charge. Our Jewelry Consultants will also check for loose diamonds, bent or broken prongs or loose settings. Regular professional cleaning and inspections will also ensure your diamond warranty remains in effect.
Does Zales have a return policy?
You may return your purchase within 30 days of the purchase(shipped) date. You may exchange jewelry within 60 days and watches within 30 days. Returns and exchanges are not allowed on special ordered watches, custom designs, ear piercing earrings, gift cards and merchandise received via the Jewelry Replacement Plan.
Does Zales have insurance?
At Zales, we provide a Lifetime Diamond Commitment3 to protect your diamonds. We recommend adding the optional Lifetime Protection Plan to cover repairs and/or maintenance on the metal of your jewelry to enjoy true worry-free wear.
Are tw diamonds real?
A diamond’s measure is Carat Weight (CW), while the other ring with many small diamonds measure is Total weight (TW). Carat total weight (CT WT) is real diamonds because they refer to the weight of diamonds in one big diamond.
Is the Zales outlet legit?
Due to a rise in fraudulent sites, we’d like to remind you that Zales.com and ZalesOutlet.com are the only websites we use to sell the jewelry you love. Avoid clicking on ads that aren’t from our official social media accounts. And when shopping online, double-check the URL to ensure you’re on an official Zales site.
Are Zales and Kays the same?
Zales and Kay’s are one in the same. They are owned by the same paren’t company. If you are not a big fan of Kays you wont be a big fan of Zales. They are large companies that have a 100% markup on all jewelry.
Should I buy a protection plan for an engagement ring?
The Quick And Dirty – You should buy insurance for your engagement ring. Insurance protects against theft, damage, and loss of the ring. Insurance is not the same as a warranty. A warranty, in contrast, is an extended service agreement offered by the jeweler to do repairs on damaged rings.
What is a Lifetime diamond Commitment?
We will replace+ – free of charge* – any diamond, emerald, ruby, or sapphire covered by this Guarantee if it chips, breaks, or is lost from its original setting during normal wear.
Are extended warranties on jewelry worth it?
Although some jewelry stores have them, extended warranties aren’t usually worth much. If you have a rider on your homeowners insurance for your ring and it’s lost, damaged, or stolen, your policy will often cover it without an extended warranty.
