Stop by a local UPS Store
You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us.
Does Xfinity have a drop box?
Drop off your equipment at any Xfinity Store or Comcast Service Center. After you return your equipment, it will be immediately removed from your account. Our team at the Xfinity Store will provide you with a receipt confirming your return details.
What equipment do I need to return to Xfinity?
You will need to return modems, routers, remotes, gateways, television boxes, and the power cords for these devices to Comcast. You can keep the ethernet and coaxial cables.
How long do I have to return Comcast equipment?
You have 14 days from when your device was shipped (or purchased in a retail store) to start a return or exchange. The device must be activated before being returned or exchanged. For accessories, you have 30 days from your purchase date to start a return or exchange.
How do I return my cable box?
Secure the equipment with the packaging included in your shipping box. Place the prepaid return label over the original shipping label. Bring the packaged equipment to any U.S. Postal Service Office. Use the U.S. Postal Service Locator tool to find the nearest office to you.
What happens if I dont return Comcast equipment?
If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. The agency will attempt to collect the money for the unreturned equipment. It will go against your credit score if not paid in a timely manner or not paid at all.
Does ups take Comcast equipment?
Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. Comcast customers can drop off equipment as-is – no box or packaging required. Comcast and The UPS Store are working together to simplify the process of equipment returns.
Do I need to return cables to Xfinity?
Your Equipment
Before you can install and re-activate your services at your new address, you’ll need to gather and bring all Xfinity equipment, accessories, cables and power cords that connect your Xfinity TV, Xfinity Internet and Xfinity Voice services.
How much does Xfinity charge for lost equipment?
If you don’t return the equipment you get charged for it. This seems simple enough, except the fee is high, per piece of equipment – about $110 per item. And if you don’t pay it, then eventually Comcast Xfinity can send the bill to a collections agency and it will end up as a bad mark on your credit score.
Do I have the latest Xfinity equipment?
If you own equipment, please visit mydeviceinfo.xfinity.com to find compatible modems for your level of service. You can also check to see if your existing modem is up-to-date.
How much does Xfinity charge for equipment?
Xfinity equipment fees: $17.45/mo.
Plus, it tacks on a $7.50 per month DVR service fee and a $9.95 per month technology fee.
How much does Comcast charge for a cable box?
The Xfinity X1 set-top box costs $7.50 per month for your first box, and each additional TV box costs $7.50.
Is Xfinity Flex really free?
Xfinity Flex is a free 4K-enabled streaming device and service that gives you access to 200+ live channels and 10,000+ on-demand movies and shows. It has a clunky interface, and you’ll have to watch commercials, but free is free.
How long do I have to return my Spectrum equipment?
Again, spectrum people have clearly stated in their Terms and Conditions that you have to return the equipment within 15 days of confirmation. If you fail to do it in this 15 day time period, they will charge you some fee.
How do I cancel my Comcast Internet and keep 2021?
To start the phone canceling process, call 1-800-XFINITY (1-800-934-6489). When you call, answer the menu by saying “cancel service.” Once you get through to someone, ask if you’re speaking with Retention. If they’re not Retention, let them know you’d like to be transferred.
How do I return my UPS Spectrum equipment?
The UPS Store will handle packaging and shipping back to us at no charge to you. Just bring your equipment and tell UPS that you’re a Spectrum customer, and they’ll take care of the rest. Remember to hold on to your receipt for tracking purposes.
