To cancel your contract, you can either snail mail, email, or fax a written Notice of Cancellation to the company. Be sure to do this at least 30-days before your intended cancellation date.
Can you cancel Vivint at any time?
Policy Cancellation. If you wish to cancel your agreement with Vivint, call 1-800-216-5232 x5020 for assistance. At Vivint, we understand that sometimes the unexpected happens. We also know that when the unexpected happens, changes must be made in your life.
Can you get out of a Vivint contract?
It might be a challenge, but you can get out of a Vivint contract. Vivint security will review your situation, and in the case of an extenuating circumstance, it will let you out of your security system contract for free.
How do I pay off my Vivint equipment?
How do I pay my bill? You can set up automatic billing or make payments through My Account. You can also view your billing history and current balance and update payment information from My Account. Visit My Account to manage your billing online.
Can I still use my Vivint camera without service?
Vivint cameras cannot be used without service. They require the purchase of the Smart Home Video Monitoring monthly subscription plan.
How long does it take to cancel Vivint?
How Long Does It Take to Cancel Vivint? Once Vivint receives your Notice of Cancellation, you’ll receive a call from the company regarding the cancellation and options for terminating your contract. Note that Vivint only allows users to cancel their contract within three days of receiving your equipment.
Can I use Vivint equipment without service?
Can I use Vivint without a subscription? You can use Vivint equipment without a subscription, but you wouldn’t have the benefit of professional monitoring, couldn’t access the mobile application, and won’t be able to use the 24/7 technical support service.
Do I own my Vivint equipment?
Do I own or lease Vivint’s home security system? You own the equipment. You can either pay for all the equipment up front or pay for it over the course of a few years. If you decide to pay for it over time, Vivint offers 0% APR so there’s no added interest.
How much do I owe on Vivint?
Log in to My Account. On the main welcome page, under Bill Pay, you will see your current amount due. The View Details button will show you a breakdown of your current bill.
Can Vivint see my cameras?
Vivint comes with 24/7 professional monitoring, but the monitoring agents do not access your cameras’ streams or recorded videos. However, Vivint can be hacked by outsiders who can control your devices from another location and spy on you through your cameras.
How do I use my Vivint alarm without service?
Yes, Vivint devices can be used without being monitored. You cannot, however, use the app on your phone. You may still activate and deactivate the alarm and arrange it to automated things like the security door or the thermostats when you leave.
