StockX strives to have all items delivered to the buyer within 7-12 business days. The seller has 2 days to ship the item to StockX for verification after which StockX will repackage the item and ship it to the buyer.
What happens if the StockX seller doesn’t ship?
Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isn’t authentic or doesn’t exactly match the item as it is described on StockX in any way.
Why do StockX sellers take so long to ship?
StockX is experiencing delays in shipping and authenticating as well as in payouts for buyers and sellers. The company confirmed on its website that shipments could be delayed for two to three weeks because of high demand and COVID-19 headwinds.
Can you get scammed on StockX?
Now with StockX, you’re guaranteed that the goods you purchase are 100% verified authentic, never fake. Every item bought and sold on StockX goes through a rigorous authentication process, putting the hammer down on scammers and bootleggers.
How long does StockX take to ship 2022?
Generally, StockX is taking 7-12 business days to ship the products in 2022 however this does not include holidays or weekends. This StockX shipping time ranges from order placement to collecting the products from the sellers and verifying them.
How long does it take for StockX to authenticate?
Typically, the StockX verification process takes 1 to 2 business days. However, this period could be longer in case there are issues with the item that may require further inspection from the Quality Assurance Team at StockX.
Can you contact the seller on StockX?
You must be logged in to your StockX account and once signed in, you can initiate the chatbot by clicking the chat icon in the bottom left hand corner of the screen to open a chat window: From here, you will be able to ask specific questions or enter the issue you’re having.
How long does StockX take to deliver 2021?
StockX strives to complete all orders within 7-12 business days, (that doesn’t include weekends or holidays), however, most orders are completed sooner.
Does StockX refund?
Due to the anonymous nature of our live market, we are unable to offer returns, exchanges or swaps – including if you ordered the wrong size. The good news is you can always resell with us if you no longer want your item.
Can I cancel a pending order on StockX?
StockX truly makes an effort to authenticate everything and accept only products in deadstock condition. But with that guarantee comes a lot of rules on how you sell and buy via StockX. This also means that once you order an item on StockX, you can’t cancel it. This might seem unfair, especially if you made a mistake.
Does StockX ship on Sunday?
Conversation. You have two business days to ship all sold items. Sunday doesn’t count as a business day and Monday is a holiday.
How do I track my StockX order?
To check out the current status and delivery tracking of your order, visit You can also follow UPS and DHL service alerts to keep up to date on COVID-19 shipping delays.
