Red Carpet Delivery Service
At Mattress Firm, we roll out the red carpet for you with this premium service – tailored to YOUR schedule. Free in home set up of your mattress set. Courteous and professionally trained Dream Team Delivery™ personnel.
Are you supposed to tip Mattress Firm delivery guys?
If we’re talking about a standard delivery (bringing the mattress to your home door) or a first-level apartment, then you should tip anywhere between $5 to $10, depending on the weight of the delivered item, for example. If there are two people delivering the mattress, each should be tipped equally.
What does Platinum service mean from Mattress Firm?
Platinum Delivery Service Details
A person 18 years or older must be present to receive the delivery. If the delivery is missed because you are not at home during your scheduled delivery window, a $149.99 redelivery fee will be required before scheduling a redelivery. Participation may vary. See store for details.
How long does it take for a mattress to be delivered?
The time of arrival to your home can vary depending on the location of where the mattress is being delivered to and your delivery method — ground shipping usually arrives 3-5 business days after it leaves our warehouse, while premier delivery can take up to a few weeks.
Do Amazon drivers expect a tip?
It’s similar to other delivery or rideshare services – while a tip isn’t required, it does brighten their day and make them feel appreciated for good service. If you have a few dollars to spare, leaving a $3-$10 tip is ideal for your Amazon Prime Now delivery.
Do you tip for white glove furniture delivery?
So, do you need to tip a white glove delivery service provider? The decision is your choice. Whatever you feel comfortable with is the correct choice.
How do they package mattresses in a box?
A mattress in a box is just like a regular mattress. The only difference is that it’s compressed in an air-sealed bag and rolled tight before shipping. It’s then placed into a box about the size of a mini-fridge for shipping. Upon arrival, this tidy box is much easier to maneuver than a traditional mattress.
How do memory foam mattresses get delivered?
In simpler terms: once a BedInABox® memory foam or hybrid mattress is built, it rolls down a conveyor belt into, what we call, a roll-packing machine. The mattress is sandwiched between packing material, then advances to a press which compresses the entire mattress so that it can be sealed into the packing plastic.
Does FedEx ship mattresses?
Yes, you can ship a mattress via UPS or FedEx. Many of the shipping companies on the market are able to ship just about any household item, regardless if it’s big or small, heavy or lightweight.
What does gold service mean at mattress Firm?
$149.99. Includes all Gold services plus: Five maximum flight of stairs purchased items can be carried. Delivery and setup of up to three mattress sets. Setup of adjustable bases purchased from Mattress Firm.
How long does it take to get a refund from mattress Firm?
When will I get my refund? If the method of payment used for your purchase was a debit or credit card, please allow 7-10 business days for your refund to be processed. If you paid in store with a check or cash, a check will be mailed to the address on file and will arrive in 2-4 weeks.
What is a hybrid mattress?
A hybrid mattress combines the benefits of traditional spring coils with multiple layers of foam to satisfy a range of body types and sleeping positions. Though a hybrid may not be the best mattress choice for all, it can be a good place to start for shoppers unsure of their preferences.
Can you sleep on a new mattress straight away?
Once your mattress looks fluffy and comfortable, it’s safe to sleep on and that’s usually on the first night. To speed up the expansion process, leave your mattress in a warm, well-ventilated room. The natural warmth and airflow will help your mattress return to full size in a timely manner.
What is a law tag on a mattress?
Law labels are legally required on mattresses, upholstery, and stuffed articles (pillows, plush toys, comforters, and bedding) in 31 states and Canada. The purpose of the law label is to inform the consumer of the hidden contents, or “filling materials,” inside bedding and furniture products — similar to food labeling.
How are purple mattresses shipped?
With the OG Purple mattress, the bed will ship rolled up in a large purple bag. You set up the bed like any other bed-in-a-box mattress. With the new Purple beds, they’re too heavy to ship via FedEx, so they come with white glove delivery and free setup.
