Make sure the collar is powered on. Press and hold the button on the collar until a beep is heard and the light flashes green to turn the collar on. Press and hold the power button for 10 seconds to reset the collar. The light turns red and the collar turns off.
How do you activate the PetSafe collar?
The collar will automatically turn on whenever it is removed from the charger. To turn on the receiver collar when it is not on the charger, press and hold the mode button for 1 second (2B). Avoid touching the metal contact points. Next, the indicator light will flash green once and then go off for 1 second.
How do I know if my PetSafe collar is working?
All you have to do is hold the tool against the contact points on your dog or cat’s receiver collar to check if the collar is working properly. The test light tool will light up if static correction is being activated. This accessory comes in most kits including a fence receiver collar, remote trainer, or bark collar.
Why does my PetSafe bark collar not work?
Ensure that the battery is properly installed. Replace the battery. If the Bark Control Collar still does not beep, contact the Customer Care Center at 1-800-732-2677.
Why is my PetSafe wireless collar beeping but not shocking?
Touch both points on the collar while it is ticking or beeping. If you do not feel a shock, then there may be a problem with the receiver collar. Make sure you touch both points on the receiver at the same time when you hear the collar beeping. It will tell you definitively that the fence is or is not working.
How do you test a wireless dog collar?
Touch both points on the collar while it is ticking or beeping. If you do not feel a shock, then there may be a problem with the receiver collar. Make sure you touch both points on the receiver at the same time when you hear the collar beeping. It will tell you definitively that the fence is or is not working.
Why is the red light flashing on my PetSafe collar?
If you have started to see a red flashing light on your pet’s Computer Collar unit, your Power Cap battery may need to be replaced. You can order replacement batteries online, from your local dealer, or by calling 1-800-824-3647.
Why is my PetSafe collar flashing green?
When you first insert the battery into your receiver, the status light will flash green. This indicates that the receiver has started properly. In the event that the lights do not flash, check the battery to be sure that it has been inserted properly.
Why is my shock collar not working?
Make sure your battery is charged in both the collar and the transmitter. Low battery charge can make for inconsistent functioning. Make sure both pieces are turned on and that the unit is properly synced so that the collar is receiving a signal from the transmitter.
