You can cancel a recurring membership at any time through your Parent Account. Please note that the player account will still be able to enjoy the benefits of its Animal Jam membership until the end of the membership term, at which point no further recurring transactions will be charged.
Can you refund Animal Jam membership?
Refund requests that are received within seven (7) days of the initial purchase are eligible for a full refund, including automatically-renewing memberships. Except as described below, no refunds will be given after seven days from the date of purchase.
Is Animal Jam membership monthly?
Animal Jam Membership can be purchased directly for a player’s account through the Animal Jam website as either a 1-month recurring payment, a 6-month recurring payment, or a 12-month one-time payment.
How long does an Animal Jam membership last?
Membership can be purchased in-game through the Premium Shop as a 1-month recurring membership (subscription), through the Membership shop in the Sapphire Shop as a 1-month membership for 400 Sapphires or through Animal Jam as either a 1-month recurring payment, a 6-month recurring payment, or a 12-month one-time
How do I contact Animal Jam?
For inquiries regarding our disclosure policy, please send us an email to , or write us at: Animal Jam PO Box 3624, Salt Lake City, UT 84110-3624.
How do I renew my Animal Jam membership?
How do I reactivate a recurring membership?
Log into the Parent Account.Select the player account with the recurring membership you would like to reactivate.Under the Settings Cogwheel to view the membership options.select Auto Renew: Off and from the drop down click “Auto Renew: On”A pop-up will appear.
How do I cancel my Animal Jam membership on my Iphone?
How do I cancel a recurring Membership?
Select the username of the Player Account from the drop-down.Click the Settings tab.Next to Membership , pick the drop down and change Auto Renew to Off.
Why did Animal Jam delete my account?
The first reason is due to our adherence with the U.S. Children’s Online Privacy Protection Act (COPPA). Per COPPA, if we do not receive parental consent which can be given by clicking on the “Activate” button in the parental welcome email you should have received, then that account will be deleted.
How much is an Animal Jam subscription?
– A Recurring Subscription is the membership plan included in our $6.99 USD in-app purchase.
Does Animal Jam delete inactive accounts?
Account Deletion
Finally, if a non-member account has been inactive for almost three years, it gets deleted, and no more accounts can be created with the username of said deleted account. Please note that member accounts cannot get deleted for inactivity for some reason.
Why is Animal Jam forbidden?
Scamming players for items or not being honest in a trade will get you banned from the game. Websites offering free codes, Gems, or Animal Jam items are scams and do not work. We can tell if you try to use external software to cheat in the game, and we ban those accounts that attempt it.
Can you call HQ AJ?
The quickest way to receive help from Animal Jam HQ is to do just what you’re doing – checking out our help desk! If it’s not providing the answers you need, feel free to send us your question. Just look for this “Submit a request” option at the bottom of any article: Please fill out every field accordingly.
Is Animal Jam shutting down 2020?
Animal Jam Classic does not end with Flash in 2020. We’ve created a downloadable client that can be used on PCs to continue the fun. You can find instructions on how to use this version of Animal Jam Classic right now.
Is Animal Jam hacked?
Animal Jam was hacked, and data stolen; here’s what parents need to know. WildWorks, the gaming company that makes the popular kids game Animal Jam, has confirmed a data breach.
