Our guarantee: It’ll fit or we’ll exchange it for free! You have up to 45 days from the purchase date or shipment date to complete the return or exchange. The items must be in new condition and repackaged in the original box with all tags and packaging included.
Does Foot Locker exchange without receipt?
For in-store purchases, if you don’t have your receipt, you’ll be able to exchange or receive store credit only at the current price. This requires store manager approval and items must be unworn and unwashed.
Does Footlocker do exchanges online?
You have 28 days from the delivery to exchange items bought online (except if paid with Clearpay, see more info here) in one of our stores (as long as we have your desired product in stock). If you don’t wish to visit our stores, you can place a new order and send the items back following our standard Return Procedure.
How do I exchange an item on footlocker?
Take the item(s) you would like to return to any of our stores within 45 days of shipment or purchase. Please bring your shipping invoice, found in your shipping confirmation email, to the store for processing your return or exchange. We will exchange the item or give you full credit for the purchase price of the item.
Does Footlocker do free returns?
Do I have to pay for a return? No! Your complete satisfaction is important to Foot Locker! If you are not satisfied with the products you ordered online, you may return them completely free of charge, within 28 calendar days of delivery.
Can you return Footlocker shoes to Champs?
what is the policy of returning foot locker merchandise to your stores? You would need to return Foot Locker merchandise to a Foot Locker store location. You would not be able to return Foot Locker product to a Champs Sports store location.
How long do Footlocker exchanges take?
The time for your return to be processed and a refund or exchange to be provided is approximately 10-14 business days from the date it was returned.
Can I return shoes without the box?
You can return shoes without their original boxes or packaging if they are in new condition. If the original box or packaging is received with your return, you will receive a refund instead of store credit.
Can you return shoes after you wear them?
Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.
Can Footlocker cancel your order?
When an order is sent to us from our site, we are unable to change or cancel your order. The order is automatically processed as soon as you press “Place Order.” If you need to change/exchange or return an item that you ordered in error, please return it to us as soon as you receive it.
Can I exchange Yeezy size?
We currently offer free size exchanges if stock is available. Because personalized products are made just for you, they are not returnable. Follow the exchange steps in the return/exchange flow and please note the following details: A new exchange order will be created for the size you selected.
How long does Footlocker take to refund your money on card?
I recently returned some shoes and I received my refund to my debit card; how long does it take to be in my bank account? This could take 5-7 business days from when the refund was issued. Always check with your bank to see if they received it.
Does Footlocker refund shipping cost?
We will deduct a $6.99 return shipping label fee from your refund. This fee covers the postage cost to return the item(s) to our Return Center.
Can you return sale items footlocker?
You have 28 days from the date of purchase to exchange items bought in-store. Simply head down to one of our stores with the item you’d like to exchange and printed original receipt. Our friendly Stripers will be able to assist you with your exchange. A top-up will be required if exchanged item cost more.
